Privacy Policy

This Privacy Policy explains how Crypto Addict ("we", "us", or "our") handles information collected from customers who use our services. By contacting us or completing a transaction with us, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following information in the course of doing business with you:

• Your name, if provided
• Your phone number
• WhatsApp messages and conversation history
• Transaction details, including cryptocurrency type and amounts exchanged

2. How We Use Your Information

We use the information we collect to:

• Complete and confirm your transactions
• Communicate with you regarding your exchange requests
• Follow up on pending or incomplete transactions
• Maintain internal business records

3. Data Sharing

We do not sell, rent, or share your personal information with any third party, unless required to do so by law or in response to a valid legal request from Lebanese authorities or a competent court.

4. Data Retention

Transaction-related communications and records are retained indefinitely for business and record-keeping purposes. We are not obligated to delete transaction records upon request.

WhatsApp conversations are stored on WhatsApp's platform and are also governed by WhatsApp's own Privacy Policy. We do not control the data stored on WhatsApp's servers.

5. Data Security

We take reasonable precautions to protect your information from unauthorized access or disclosure. However, no method of communication or storage is completely secure, and we cannot guarantee absolute security.

6. Third-Party Services

Our website may use third-party services such as Google Analytics or similar tools to understand site traffic. These services may collect anonymized usage data in accordance with their own privacy policies.

7. Children's Privacy

Our services are not directed at individuals under the age of 18. We do not knowingly collect information from minors.

8. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be reflected on this page with an updated date. Continued use of our services after changes are posted constitutes acceptance of the revised policy.

9. Contact

For any privacy-related questions, you can reach us at: cryptoaddict.team@gmail.com